My Plug-In Is Missing.
The game runs using Adobe Flash, so needs what is known as a plug in to work.
For Firefox or Safari
Go HERE to download the latest plug-in.
For Google Chrome
Chrome has Flash installed by default. To check the status of Flash go to about.plugins and check for Shockwave Flash files.
Make sure your Shockwave Flash is enabled and that there is only one version. If there are two versions with different version numbers, click and disable the LOWER number.
Please remember we're not Zynga, these are simply steps we've devised over the months of playing that may help solve some of the in game issues.
If you have something that isn't covered here, please come and ask us a question on our Facebook Page.